Process taxonomy
Separate transactional work, orchestration, and judgment so AI is applied with the right expectations and controls.
Vic helps nontechnical leaders turn AI ambition into governed products, adoption, and measurable operating change—drawing on enterprise transformation leadership, university teaching, and hands-on building.

Organizations need leaders who can connect real work to responsible technology decisions: understand users, redesign workflows, direct an AI-assisted build, and communicate credibly with technical partners.
Vic is an AI transformation and people strategy executive who built an eight-person People AI function, shaped a $2.4 million transformation roadmap, and led a portfolio of more than 50 products and 12 agents. His work moved adoption from 15% to 85% and removed an estimated 20,000 service tickets a year.
He has taught human capital management at Columbia University, guest lectured at Wharton, developed AI learning through 30+ university partners, and advised leaders across technology, healthcare, financial services, the public sector, and other complex enterprises.
Built Into Work turns that operating experience into a practical path: see the work clearly, build enough to develop judgment, and create the conditions for responsible adoption.
Read Vic’s writing on LinkedIn ↗Separate transactional work, orchestration, and judgment so AI is applied with the right expectations and controls.
Move from content to community, consortium, and champions so learning becomes organizational capability.
Connect technical progress to adoption, operating change, risk, and measurable value—not demo activity.
Start with customers, decisions, workflows, and evidence—not whichever model or tool was announced last week.
Leaders need enough firsthand experience to recognize what is possible, what is fragile, and what responsible operation requires.
Agents can execute roles and handoffs. People still own the decision, the consequence, and the conditions under which the system operates.
Start with the free workshop, see the enterprise work behind the method, or bring the approach into your organization.